Sometimes things don’t go as well as they should and problems arise. If this happens to you please let us know so we can fix the problem. If you wish to make a complaint about our products or services, we have a free internal dispute resolution procedure, which you can access by:
Phone:
0800 200 261 from within NZ
and ask for the Managing Director
+64 3 343 2260 from overseas
Or write to us at:
Admiral Finance Ltd
PO Box 36606
Merivale
Christchurch 8146
Attn: Managing Director
If you have followed our internal dispute resolution procedure and your complaint remains unresolved you may refer the matter to The Insurance & Financial Services Ombudsman Scheme Inc. (IFSO Scheme). This scheme is independent, impartial and free to consumers. Our financial service provider number is FSP 9421.
Contact details are as follows:
Telephone: (04) 499 7612
Email: info@ifso.nz
Write to them at:
Office of the IFSO,
PO Box 10-845
Wellington 6143
www.ifso.nz
Why Choose Admiral Finance For Your Next Loan?
Borrow From A Company You Can Trust
Our staff are locals who understand the financial demands of living in New Zealand. We’ll treat you with respect, outline your best options, and give you a fair loan that suits your personal circumstances. You can even come and visit us in our Christchurch office.
Get The Funds You Need Within 24-Hours
Apply for a loan & get approval within minutes, subject to the responsible lending code and affordability, & your funds are often released same day.
Competitive Loans That Suit Your Lifestyle
You can potentially save thousands with an Admiral Finance loan. Our rates are extremely competitive, and designed to suit your lifestyle and budget. So you can rest assured that when you apply for an Admiral loan you’re improving your life and financial situation, not just adding another financial burden.
Flexible Options For All Financial Situations
Admiral is run by real people, not computers. So when we consider your application we’ll review your current situation and ability to pay without focusing on your past. Even if you’ve had difficulties securing funds in the past, it’s quite possible we can find a flexible solution for your situation.
Easy Loan Application
step 1
Apply in only 5 minutes online, or give us a call to discuss on our Freephone number 0800 200 261
step 2
One of our friendly team will personally assess your application and be in touch within 60 minutes* (during business hours & subject to the responsible lending code)
step 3
If you’re loan is approved, we’ll release your funds, within 24hrs directly into your account subject to the responsible lending code & affordability.
If you want to talk to one of our friendly team about your loan, give us a call now for free on 0800 200 261. Or, if you’re in Nelson, Dunedin, Invercargill, Timaru, or in and around Christchurch, we can even send someone over to see you at home.
Our Customers
View all customer case studiesWith us, getting finance from $1,000 – $50,000 couldn’t be easier
Save thousands
over the course of your loan competitive rates
Enjoy flexible payment
options that suit your lifestyle and pay cycle
Get a zero-deposit loan
secured by a vehicle, household items, or property
And get approved fast
in as little as 60-mins*. Get back to enjoying life, not focusing on bills, subject to the responsible lending code & affordability.
If you want to talk to one of our friendly team about your loan, give us a call now for free on 0800 200 261.
Lending criteria, terms and conditions, and fees apply to all Admiral Finance personal loans.